Streamline Organisation
Customisable Billing Estimates
Track time and charges effortlessly with custom alerts, ensuring accurate billing and timely
actions for every case.
Track time and charges effortlessly with custom alerts, ensuring accurate billing and timely actions for every case.
Track time and charges effortlessly with custom alerts, ensuring accurate billing and timely actions for every case.
The Challenges and Needs for Billing Estimates
Configurable Time and Charge Estimate. Easily track case progress against estimates at a glance and receive timely notifications as cases approach or reach their estimates. Customise these alerts to suit your needs, ensuring you stay informed and in control of your case management.
Prompt notifications if a case reaches its initial estimate sooner than expected, allowing re-estimation and new agreements.
Adjustable notifications for initial pre-paid or complimentary time and any additional agreed-upon time.
Clear view of total estimated and actual values across all client cases or specific types, accessible via dashboards.
Iken’s Solution
Seamless Billing and Case Tracking
User-Configurable Estimate Inputs
You can configure estimates for both time and charges. Set configurations for either one or both, depending on your needs.
User-Configurable Estimate Inputs
You can configure estimates for both time and charges. Set configurations for either one or both, depending on your needs.
User-Configurable Estimate Inputs
You can configure estimates for both time and charges. Set configurations for either one or both, depending on your needs.
Monitoring and Alerts
Real-time notifications can be sent to case owners as cases approach or exceed their estimates.Define your own thresholds for alerts, rather than relying on predefined limits set by the software.
Monitoring and Alerts
Real-time notifications can be sent to case owners as cases approach or exceed their estimates.Define your own thresholds for alerts, rather than relying on predefined limits set by the software.
Monitoring and Alerts
Real-time notifications can be sent to case owners as cases approach or exceed their estimates.Define your own thresholds for alerts, rather than relying on predefined limits set by the software.
Simple UI/UX
A simple user interface allows you to toggle the visibility of estimates.Only users for whom estimates are relevant need engage with this functionality, without impacting others or the wider system.
Simple UI/UX
A simple user interface allows you to toggle the visibility of estimates.Only users for whom estimates are relevant need engage with this functionality, without impacting others or the wider system.
Simple UI/UX
A simple user interface allows you to toggle the visibility of estimates.Only users for whom estimates are relevant need engage with this functionality, without impacting others or the wider system.
Business Intelligence Dashboards
Access business intelligence dashboards to get a comprehensive view of estimated versus actual values.
Business Intelligence Dashboards
Access business intelligence dashboards to get a comprehensive view of estimated versus actual values.
Business Intelligence Dashboards
Access business intelligence dashboards to get a comprehensive view of estimated versus actual values.
Proactive Management
Receive early notifications, allowing you to take action to re-estimate and discuss new approaches with clients.
Proactive Management
Receive early notifications, allowing you to take action to re-estimate and discuss new approaches with clients.
Proactive Management
Receive early notifications, allowing you to take action to re-estimate and discuss new approaches with clients.
Download our guide to Iken Cloud Billing Estimates
How do Billing Estimates work?
How do Billing Estimates work?
Toggle Options
Easily toggle rounded time and enable setting estimates for precise case management.
Toggle Options
Easily toggle rounded time and enable setting estimates for precise case management.
Toggle Options
Easily toggle rounded time and enable setting estimates for precise case management.
Setting Estimates
Set time and charge estimates, monitor differences, and display utilisation percentages for clear tracking.
Setting Estimates
Set time and charge estimates, monitor differences, and display utilisation percentages for clear tracking.
Setting Estimates
Set time and charge estimates, monitor differences, and display utilisation percentages for clear tracking.
Monitoring Estimates
Receive real-time updates and visual indicators for exceeded estimates to stay on top of your cases.
Monitoring Estimates
Receive real-time updates and visual indicators for exceeded estimates to stay on top of your cases.
Monitoring Estimates
Receive real-time updates and visual indicators for exceeded estimates to stay on top of your cases.
Alert Setup
Customise alerts with specific conditions, recipients, and prioritisation to ensure timely actions.
Alert Setup
Customise alerts with specific conditions, recipients, and prioritisation to ensure timely actions.
Alert Setup
Customise alerts with specific conditions, recipients, and prioritisation to ensure timely actions.
Alert Conditions
Set multiple threshold alerts for time and charge estimates, such as alerts for reaching percentage thresholds.
Alert Conditions
Set multiple threshold alerts for time and charge estimates, such as alerts for reaching percentage thresholds.
Alert Conditions
Set multiple threshold alerts for time and charge estimates, such as alerts for reaching percentage thresholds.
Customisable Alerts
Define specific conditions and messages for alerts and customise messages for different alert conditions.
Customisable Alerts
Define specific conditions and messages for alerts and customise messages for different alert conditions.
Customisable Alerts
Define specific conditions and messages for alerts and customise messages for different alert conditions.
Latest Features on Iken Cloud
Latest Features on Iken Cloud
Latest Features on Iken Cloud