Client Stories
Case Studies
Explore real-world outcomes and client achievements with Iken.
Our Clients
Supporting Legal & Public Sector Teams Across the UK
Our clients trust Iken Cloud to simplify case management, improve collaboration, and enhance compliance, allowing them to focus on delivering high-quality legal and administrative services.
“Our Legal & Governance team advises on all legal matters affecting 2,000 miles of waterways. Iken has improved collaboration, time recording, reporting, workflows, and document bundling, with excellent training and customer support.”
“Our Legal & Governance team advises on all legal matters affecting 2,000 miles of waterways. Iken has improved collaboration, time recording, reporting, workflows, and document bundling, with excellent training and customer support.”
“Our Legal & Governance team advises on all legal matters affecting 2,000 miles of waterways. Iken has improved collaboration, time recording, reporting, workflows, and document bundling, with excellent training and customer support.”
“Cardiff City Council Legal Services team are delighted to have selected Iken Cloud as their SaaS Case Management Solution. The breadth of functionality, levels of security and intuitive user interface support our Digital Strategy objectives.”
“Cardiff City Council Legal Services team are delighted to have selected Iken Cloud as their SaaS Case Management Solution. The breadth of functionality, levels of security and intuitive user interface support our Digital Strategy objectives.”
“Cardiff City Council Legal Services team are delighted to have selected Iken Cloud as their SaaS Case Management Solution. The breadth of functionality, levels of security and intuitive user interface support our Digital Strategy objectives.”
“Our Legal Services team chose Iken Cloud to enable secure remote collaboration. Its comprehensive features and intuitive interface support adoption, and we trust Iken’s expertise to deliver the services and support our team needs.”
“Our Legal Services team chose Iken Cloud to enable secure remote collaboration. Its comprehensive features and intuitive interface support adoption, and we trust Iken’s expertise to deliver the services and support our team needs.”
“Our Legal Services team chose Iken Cloud to enable secure remote collaboration. Its comprehensive features and intuitive interface support adoption, and we trust Iken’s expertise to deliver the services and support our team needs.”
“Iken Cloud has quickly delivered significant benefits to our team. The implementation ran smoothly within our preferred timescales, and we’re embracing its features, learning more each day, and looking forward to expanding our use of its functionality.”
“Iken Cloud has quickly delivered significant benefits to our team. The implementation ran smoothly within our preferred timescales, and we’re embracing its features, learning more each day, and looking forward to expanding our use of its functionality.”
“Iken Cloud has quickly delivered significant benefits to our team. The implementation ran smoothly within our preferred timescales, and we’re embracing its features, learning more each day, and looking forward to expanding our use of its functionality.”
“We’re delighted with our Iken Desktop upgrade and its enhanced functionality. Despite the Covid-19 lockdown, the remote upgrade and training were professionally delivered—huge thanks to the Iken projects team for an excellent training session.”
“We’re delighted with our Iken Desktop upgrade and its enhanced functionality. Despite the Covid-19 lockdown, the remote upgrade and training were professionally delivered—huge thanks to the Iken projects team for an excellent training session.”
“We’re delighted with our Iken Desktop upgrade and its enhanced functionality. Despite the Covid-19 lockdown, the remote upgrade and training were professionally delivered—huge thanks to the Iken projects team for an excellent training session.”
“After 12 years with Iken, we highly recommend their case and knowledge management system. Iken Desktop has transformed our work—boosting productivity, streamlining processes, demonstrating team value, and supporting cost recovery.”
“After 12 years with Iken, we highly recommend their case and knowledge management system. Iken Desktop has transformed our work—boosting productivity, streamlining processes, demonstrating team value, and supporting cost recovery.”
“After 12 years with Iken, we highly recommend their case and knowledge management system. Iken Desktop has transformed our work—boosting productivity, streamlining processes, demonstrating team value, and supporting cost recovery.”
“Lancashire Police Legal Team have successfully onboarded Iken Cloud. Iken’s support and professional training were invaluable, and we look forward to the many benefits our new cloud solution will deliver. Huge thanks to the Iken team for their support.”
“Lancashire Police Legal Team have successfully onboarded Iken Cloud. Iken’s support and professional training were invaluable, and we look forward to the many benefits our new cloud solution will deliver. Huge thanks to the Iken team for their support.”
“Lancashire Police Legal Team have successfully onboarded Iken Cloud. Iken’s support and professional training were invaluable, and we look forward to the many benefits our new cloud solution will deliver. Huge thanks to the Iken team for their support.”
“The London Borough of Bromley has chosen Iken Cloud as its new case management solution. Its fully hosted SaaS model aligns with our technology strategy, and Iken’s public sector expertise gives us confidence that it’s the right fit. We’re excited to begin.”
“The London Borough of Bromley has chosen Iken Cloud as its new case management solution. Its fully hosted SaaS model aligns with our technology strategy, and Iken’s public sector expertise gives us confidence that it’s the right fit. We’re excited to begin.”
“The London Borough of Bromley has chosen Iken Cloud as its new case management solution. Its fully hosted SaaS model aligns with our technology strategy, and Iken’s public sector expertise gives us confidence that it’s the right fit. We’re excited to begin.”
“The Iken system, quality of customer engagement and people have been brilliant – I would highly recommend Iken as an intuitive, advanced solution to complex legal case and knowledge management challenges”
“The Iken system, quality of customer engagement and people have been brilliant – I would highly recommend Iken as an intuitive, advanced solution to complex legal case and knowledge management challenges”
“The Iken system, quality of customer engagement and people have been brilliant – I would highly recommend Iken as an intuitive, advanced solution to complex legal case and knowledge management challenges”
“From procurement to Go Live, we worked closely with Iken’s Project team to implement Iken Cloud. Their professionalism, expertise, and support ensured a smooth transition, tailoring the solution to our needs and providing best-practice guidance.”
“From procurement to Go Live, we worked closely with Iken’s Project team to implement Iken Cloud. Their professionalism, expertise, and support ensured a smooth transition, tailoring the solution to our needs and providing best-practice guidance.”
“From procurement to Go Live, we worked closely with Iken’s Project team to implement Iken Cloud. Their professionalism, expertise, and support ensured a smooth transition, tailoring the solution to our needs and providing best-practice guidance.”
“The Royal Borough of Greenwich Legal Services team has relied on Iken Desktop for 15 years. Now, we’re delighted to move to Iken Cloud—aligning with our Digital Strategy while meeting our team’s needs. We look forward to continuing our trusted partnership.”
“The Royal Borough of Greenwich Legal Services team has relied on Iken Desktop for 15 years. Now, we’re delighted to move to Iken Cloud—aligning with our Digital Strategy while meeting our team’s needs. We look forward to continuing our trusted partnership.”
“The Royal Borough of Greenwich Legal Services team has relied on Iken Desktop for 15 years. Now, we’re delighted to move to Iken Cloud—aligning with our Digital Strategy while meeting our team’s needs. We look forward to continuing our trusted partnership.”
“We wanted to use Iken as a catalyst for transforming Legal Services into a cutting edge modern legal team. Using Iken has allowed us to update Legal Services.”
“We wanted to use Iken as a catalyst for transforming Legal Services into a cutting edge modern legal team. Using Iken has allowed us to update Legal Services.”
“We wanted to use Iken as a catalyst for transforming Legal Services into a cutting edge modern legal team. Using Iken has allowed us to update Legal Services.”
“After careful consideration, we chose Iken Cloud to modernise our legal processes, centralise case-critical data, and support our mobile workforce. We look forward to working with Iken and joining their extensive community of local government legal clients.”
“After careful consideration, we chose Iken Cloud to modernise our legal processes, centralise case-critical data, and support our mobile workforce. We look forward to working with Iken and joining their extensive community of local government legal clients.”
“After careful consideration, we chose Iken Cloud to modernise our legal processes, centralise case-critical data, and support our mobile workforce. We look forward to working with Iken and joining their extensive community of local government legal clients.”
“Working closely with Iken, we saw that Iken Cloud met our functionality needs and Digital Strategy objectives. From engaging with the Projects team to migration, we were delighted to successfully switch to Iken Cloud in just two months.”
“Working closely with Iken, we saw that Iken Cloud met our functionality needs and Digital Strategy objectives. From engaging with the Projects team to migration, we were delighted to successfully switch to Iken Cloud in just two months.”
“Working closely with Iken, we saw that Iken Cloud met our functionality needs and Digital Strategy objectives. From engaging with the Projects team to migration, we were delighted to successfully switch to Iken Cloud in just two months.”
“Following a robust procurement process, we selected Iken Desktop as our HR case and knowledge management system. We are delighted with the quality of the product and with Iken as a technology partner.”
“Following a robust procurement process, we selected Iken Desktop as our HR case and knowledge management system. We are delighted with the quality of the product and with Iken as a technology partner.”
“Following a robust procurement process, we selected Iken Desktop as our HR case and knowledge management system. We are delighted with the quality of the product and with Iken as a technology partner.”
“We’ve gone from being a small borough to a large unitary council, and we needed something that could keep up with the times. Iken Cloud allows us to do that without worrying about servers or upgrades.”
“We’ve gone from being a small borough to a large unitary council, and we needed something that could keep up with the times. Iken Cloud allows us to do that without worrying about servers or upgrades.”
“We’ve gone from being a small borough to a large unitary council, and we needed something that could keep up with the times. Iken Cloud allows us to do that without worrying about servers or upgrades.”
“Other legal teams should really consider a fully integrated case management system; Iken ticks all the boxes for us, it works very effectively.”
“Other legal teams should really consider a fully integrated case management system; Iken ticks all the boxes for us, it works very effectively.”
“Other legal teams should really consider a fully integrated case management system; Iken ticks all the boxes for us, it works very effectively.”
Why Clients Choose Iken Cloud
Case Management – Designed for Your Needs
A Proven System
Built specifically for public sector legal teams and regulatory organisations.
A Proven System
Built specifically for public sector legal teams and regulatory organisations.
A Proven System
Built specifically for public sector legal teams and regulatory organisations.
Customisable & Scalable
Adaptable workflows and integrations to meet your organisation’s unique needs.
Customisable & Scalable
Adaptable workflows and integrations to meet your organisation’s unique needs.
Customisable & Scalable
Adaptable workflows and integrations to meet your organisation’s unique needs.
Expert Support & Onboarding
We work alongside you to ensure a smooth transition to Iken Cloud.
Expert Support & Onboarding
We work alongside you to ensure a smooth transition to Iken Cloud.
Expert Support & Onboarding
We work alongside you to ensure a smooth transition to Iken Cloud.
