Iken

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Local Authorities

Secure, Productive Case Management

Iken simplifies legal operations for Local Authorities, offering the tools to centralise, automate, and stay compliant—so you can focus on what matters.

Legal professional reviewing a digital case file in a case management system
Legal professional reviewing a digital case file in a case management system
Legal professional reviewing a digital case file in a case management system

Confidence in Compliance, Clarity in Operations

Confidence in Compliance, Clarity in Operations

Streamlining Legal Operations for Local Authorities

Streamlining Legal Operations for Local Authorities

Iken understands the complex challenges faced by Local Authorities—balancing high caseloads, compliance requirements, and budget constraints.

Iken understands the complex challenges faced by Local Authorities—balancing high caseloads, compliance requirements, and budget constraints.

Logo of Cardiff City Council a user of Iken’s legal case management software

“Cardiff City Council Legal Services team are delighted to have selected Iken Cloud as their SaaS Case Management Solution. The breadth of functionality, levels of security and intuitive user interface support our Digital Strategy objectives.”

Logo of Cardiff City Council a user of Iken’s legal case management software

“Cardiff City Council Legal Services team are delighted to have selected Iken Cloud as their SaaS Case Management Solution. The breadth of functionality, levels of security and intuitive user interface support our Digital Strategy objectives.”

Logo of Cardiff City Council a user of Iken’s legal case management software

“Cardiff City Council Legal Services team are delighted to have selected Iken Cloud as their SaaS Case Management Solution. The breadth of functionality, levels of security and intuitive user interface support our Digital Strategy objectives.”

Logo of chelmsford city council a user of Iken’s legal case management software

“Iken Cloud has quickly delivered significant benefits to our team. The implementation ran smoothly within our preferred timescales, and we’re embracing its features, learning more each day, and looking forward to expanding our use of its functionality.”

Logo of chelmsford city council a user of Iken’s legal case management software

“Iken Cloud has quickly delivered significant benefits to our team. The implementation ran smoothly within our preferred timescales, and we’re embracing its features, learning more each day, and looking forward to expanding our use of its functionality.”

Logo of chelmsford city council a user of Iken’s legal case management software

“Iken Cloud has quickly delivered significant benefits to our team. The implementation ran smoothly within our preferred timescales, and we’re embracing its features, learning more each day, and looking forward to expanding our use of its functionality.”

Logo of west northamptonshire council a user of Iken’s legal case management software

“We’ve gone from being a small borough to a large unitary council, and we needed something that could keep up with the times. Iken Cloud allows us to do that without worrying about servers or upgrades.”

Logo of west northamptonshire council a user of Iken’s legal case management software

“We’ve gone from being a small borough to a large unitary council, and we needed something that could keep up with the times. Iken Cloud allows us to do that without worrying about servers or upgrades.”

Shrinking Budgets

Cost-Effective Automation

Iken helps Local Authorities do more with fewer resources. By automating routine tasks and streamlining workflows, your team can focus on higher-value tasks, improving productivity without increasing costs.

Increasing Caseloads

Centralised Case Management

With Iken, Local Authorities can manage growing caseloads efficiently. Our centralised system keeps all case information, documents, and communications in one secure place, making case tracking and management more straightforward.

Regulatory Compliance

Built-In Compliance Features

Iken provides secure audit trails and governance tools to support regulatory compliance. With structured case tracking and access controls, legal teams can maintain a clear record of key actions, helping to meet strict reporting and oversight requirements.

Lack of Operational Visibility

Real-Time Reporting and Insights

Iken offers real-time reporting and dashboards tailored to the needs of Local Authorities. Gain full visibility into legal operations, monitor progress, and make informed decisions based on up-to-date data.

Stay informed with the latest insights, updates, and resources

Stay informed with the latest insights, updates, and resources

Stay informed with the latest insights, updates, and resources

Benefits Iken Offers

Cloud feature icon in Iken Case Management Software for Legal and Public Sector Teams

Centralised Case Management

Keep all case-related data, documents, and communications in one easy-to-access system, ensuring consistency and control.

Cloud feature icon in Iken Case Management Software for Legal and Public Sector Teams

Centralised Case Management

Keep all case-related data, documents, and communications in one easy-to-access system, ensuring consistency and control.

Cloud feature icon in Iken Case Management Software for Legal and Public Sector Teams

Centralised Case Management

Keep all case-related data, documents, and communications in one easy-to-access system, ensuring consistency and control.

Tasking feature icon in Iken Case Management Software for Legal and Public Sector Teams

Productivity Through Automation

Free up your legal team’s time by automating repetitive tasks, allowing them to focus on complex, high-priority work.

Tasking feature icon in Iken Case Management Software for Legal and Public Sector Teams

Productivity Through Automation

Free up your legal team’s time by automating repetitive tasks, allowing them to focus on complex, high-priority work.

Tasking feature icon in Iken Case Management Software for Legal and Public Sector Teams

Productivity Through Automation

Free up your legal team’s time by automating repetitive tasks, allowing them to focus on complex, high-priority work.

Compliance feature icon in Iken Case Management Software for Legal and Public Sector Teams

Enhanced Compliance

Iken supports Local Authorities in meeting strict regulatory requirements with built-in compliance tools, secure audit trails, and governance controls that help safeguard case information.

Compliance feature icon in Iken Case Management Software for Legal and Public Sector Teams

Enhanced Compliance

Iken supports Local Authorities in meeting strict regulatory requirements with built-in compliance tools, secure audit trails, and governance controls that help safeguard case information.

Compliance feature icon in Iken Case Management Software for Legal and Public Sector Teams

Enhanced Compliance

Iken supports Local Authorities in meeting strict regulatory requirements with built-in compliance tools, secure audit trails, and governance controls that help safeguard case information.

Insights feature icon in Iken Case Management Software for Legal and Public Sector Teams

Real-Time Insights

Gain actionable insights with Iken’s reporting tools, designed to give Local Authorities a clear view of their legal operations at any moment.

Insights feature icon in Iken Case Management Software for Legal and Public Sector Teams

Real-Time Insights

Gain actionable insights with Iken’s reporting tools, designed to give Local Authorities a clear view of their legal operations at any moment.

Insights feature icon in Iken Case Management Software for Legal and Public Sector Teams

Real-Time Insights

Gain actionable insights with Iken’s reporting tools, designed to give Local Authorities a clear view of their legal operations at any moment.

Workflows feature icon in Iken Case Management Software for Legal and Public Sector Teams

Customisable Workflows

Tailor workflows to meet the specific needs of your legal team, ensuring a solution that fits seamlessly with your processes.

Workflows feature icon in Iken Case Management Software for Legal and Public Sector Teams

Customisable Workflows

Tailor workflows to meet the specific needs of your legal team, ensuring a solution that fits seamlessly with your processes.

Workflows feature icon in Iken Case Management Software for Legal and Public Sector Teams

Customisable Workflows

Tailor workflows to meet the specific needs of your legal team, ensuring a solution that fits seamlessly with your processes.

Iken’s interface Screenshot for cardiff city council case study about modernising legal management
Logo of cardiff city council a user of Iken’s legal case management software

Modernising Legal Management

Cardiff City Council transformed its legal case management using Iken Cloud, leading to improved productivity, higher fee earner engagement, and seamless integration with modern legal tools.

employees
77

client since

2022

sector

Local Government

Iken’s interface Screenshot for cardiff city council case study about modernising legal management
Logo of cardiff city council a user of Iken’s legal case management software

Modernising Legal Management

Cardiff City Council transformed its legal case management using Iken Cloud, leading to improved productivity, higher fee earner engagement, and seamless integration with modern legal tools.

employees
77

client since

2022

sector

Local Government

Iken’s interface Screenshot for cardiff city council case study about modernising legal management
Logo of cardiff city council a user of Iken’s legal case management software

Modernising Legal Management

Cardiff City Council transformed its legal case management using Iken Cloud, leading to improved productivity, higher fee earner engagement, and seamless integration with modern legal tools.

employees
77

client since

2022

sector

Local Government

© 2025 Iken Buisness Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041

© 2025 Iken Buisness Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041

© 2025 Iken Buisness Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041