Local Authorities
Secure, Productive Case Management
Iken simplifies legal operations for Local Authorities, offering the tools to centralise, automate, and stay compliant—so you can focus on what matters.



Confidence in Compliance, Clarity in Operations
Confidence in Compliance, Clarity in Operations
Streamlining Legal Operations for Local Authorities
Streamlining Legal Operations for Local Authorities
Iken understands the complex challenges faced by Local Authorities—balancing high caseloads, compliance requirements, and budget constraints.
Iken understands the complex challenges faced by Local Authorities—balancing high caseloads, compliance requirements, and budget constraints.

“Cardiff City Council Legal Services team are delighted to have selected Iken Cloud as their SaaS Case Management Solution. The breadth of functionality, levels of security and intuitive user interface support our Digital Strategy objectives.”

“Cardiff City Council Legal Services team are delighted to have selected Iken Cloud as their SaaS Case Management Solution. The breadth of functionality, levels of security and intuitive user interface support our Digital Strategy objectives.”

“Cardiff City Council Legal Services team are delighted to have selected Iken Cloud as their SaaS Case Management Solution. The breadth of functionality, levels of security and intuitive user interface support our Digital Strategy objectives.”

“Iken Cloud has quickly delivered significant benefits to our team. The implementation ran smoothly within our preferred timescales, and we’re embracing its features, learning more each day, and looking forward to expanding our use of its functionality.”

“Iken Cloud has quickly delivered significant benefits to our team. The implementation ran smoothly within our preferred timescales, and we’re embracing its features, learning more each day, and looking forward to expanding our use of its functionality.”

“Iken Cloud has quickly delivered significant benefits to our team. The implementation ran smoothly within our preferred timescales, and we’re embracing its features, learning more each day, and looking forward to expanding our use of its functionality.”

“We’ve gone from being a small borough to a large unitary council, and we needed something that could keep up with the times. Iken Cloud allows us to do that without worrying about servers or upgrades.”

“We’ve gone from being a small borough to a large unitary council, and we needed something that could keep up with the times. Iken Cloud allows us to do that without worrying about servers or upgrades.”
Shrinking Budgets
Cost-Effective Automation
Iken helps Local Authorities do more with fewer resources. By automating routine tasks and streamlining workflows, your team can focus on higher-value tasks, improving productivity without increasing costs.
Increasing Caseloads
Centralised Case Management
With Iken, Local Authorities can manage growing caseloads efficiently. Our centralised system keeps all case information, documents, and communications in one secure place, making case tracking and management more straightforward.
Regulatory Compliance
Built-In Compliance Features
Iken provides secure audit trails and governance tools to support regulatory compliance. With structured case tracking and access controls, legal teams can maintain a clear record of key actions, helping to meet strict reporting and oversight requirements.


Lack of Operational Visibility
Real-Time Reporting and Insights
Iken offers real-time reporting and dashboards tailored to the needs of Local Authorities. Gain full visibility into legal operations, monitor progress, and make informed decisions based on up-to-date data.
Stay informed with the latest insights, updates, and resources
Stay informed with the latest insights, updates, and resources
Stay informed with the latest insights, updates, and resources
Benefits Iken Offers
Centralised Case Management
Keep all case-related data, documents, and communications in one easy-to-access system, ensuring consistency and control.
Centralised Case Management
Keep all case-related data, documents, and communications in one easy-to-access system, ensuring consistency and control.
Centralised Case Management
Keep all case-related data, documents, and communications in one easy-to-access system, ensuring consistency and control.
Productivity Through Automation
Free up your legal team’s time by automating repetitive tasks, allowing them to focus on complex, high-priority work.
Productivity Through Automation
Free up your legal team’s time by automating repetitive tasks, allowing them to focus on complex, high-priority work.
Productivity Through Automation
Free up your legal team’s time by automating repetitive tasks, allowing them to focus on complex, high-priority work.
Enhanced Compliance
Iken supports Local Authorities in meeting strict regulatory requirements with built-in compliance tools, secure audit trails, and governance controls that help safeguard case information.
Enhanced Compliance
Iken supports Local Authorities in meeting strict regulatory requirements with built-in compliance tools, secure audit trails, and governance controls that help safeguard case information.
Enhanced Compliance
Iken supports Local Authorities in meeting strict regulatory requirements with built-in compliance tools, secure audit trails, and governance controls that help safeguard case information.
Real-Time Insights
Gain actionable insights with Iken’s reporting tools, designed to give Local Authorities a clear view of their legal operations at any moment.
Real-Time Insights
Gain actionable insights with Iken’s reporting tools, designed to give Local Authorities a clear view of their legal operations at any moment.
Real-Time Insights
Gain actionable insights with Iken’s reporting tools, designed to give Local Authorities a clear view of their legal operations at any moment.
Customisable Workflows
Tailor workflows to meet the specific needs of your legal team, ensuring a solution that fits seamlessly with your processes.
Customisable Workflows
Tailor workflows to meet the specific needs of your legal team, ensuring a solution that fits seamlessly with your processes.
Customisable Workflows
Tailor workflows to meet the specific needs of your legal team, ensuring a solution that fits seamlessly with your processes.


Modernising Legal Management
Cardiff City Council transformed its legal case management using Iken Cloud, leading to improved productivity, higher fee earner engagement, and seamless integration with modern legal tools.
employees
77
client since
2022
sector
Local Government


Modernising Legal Management
Cardiff City Council transformed its legal case management using Iken Cloud, leading to improved productivity, higher fee earner engagement, and seamless integration with modern legal tools.
employees
77
client since
2022
sector
Local Government


Modernising Legal Management
Cardiff City Council transformed its legal case management using Iken Cloud, leading to improved productivity, higher fee earner engagement, and seamless integration with modern legal tools.
employees
77
client since
2022
sector
Local Government