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Task Management and Process Optimisation

Task Management and Process Optimisation

Automating Workflows for Productivity and Reduced Admin Burden

Automating Workflows for Productivity and Reduced Admin Burden

Iken streamlines routine tasks by automating workflows, allowing teams to focus on higher-value activities while reducing errors and delays.

Iken streamlines routine tasks by automating workflows, allowing teams to focus on higher-value activities while reducing errors and delays.

Matters management feature screenshot within Iken's Legal Case Management Software
Matters management feature screenshot within Iken's Legal Case Management Software
Trusted by Local Authorities, Legal Teams & Public Sector Organisations
  • Logo of Ageas a user of Iken’s legal case management software
    Logo of Allianz  a user of Iken’s legal case management software
    Logo of Ashford Borough Council  a user of Iken’s legal case management software
    Logo of Barnsley Borough Council a user of Iken’s legal case management software
    Logo of BANES  a user of Iken’s legal case management software
    Logo of BPIF a user of Iken’s legal case management software
    Logo of Bromley London Council a user of Iken’s legal case management software
    Logo of Canal and River trust a user of Iken’s legal case management software
    Logo of Canterbury City Council a user of Iken’s legal case management software
    Logo of Cardiff City Council a user of Iken’s legal case management software
    Logo of Charwood a user of Iken’s legal case management software
    Logo of Chelsmford City COuncil a user of Iken’s legal case management software
    Logo of City of Westminster a user of Iken’s legal case management software
    Logo of Costwold district council a user of Iken’s legal case management software
    Log of Dyred powys police a user of Iken’s legal case management software
    Logo of eastlaw a user of Iken’s legal case management software
    Logo of Folkesone and hythe district council a user of Iken’s legal case management software
    Logo of forest of dean district council a user of Iken’s legal case management software
    Logo of greater manachester police a user of Iken’s legal case management software
    Logo of herefordshire council a user of Iken’s legal case management software
    Logo of hertfordshire council a user of Iken’s legal case management software
    Logo of hillingdon council a user of Iken’s legal case management software
    Logo of isle of wight council a user of Iken’s legal case management software
    Logo of lancashire constabulary a user of Iken’s legal case management software
    Logo of enfield council a user of Iken’s legal case management software
    Logo of lincolnshire county council a user of Iken’s legal case management software
    Logo of loughborough university a user of Iken’s legal case management software
    Logo of milton keynes city council a user of Iken’s legal case management software
    Logo of north lincolnshire council a user of Iken’s legal case management software
    Logo of North west leicestershire district council a user of Iken’s legal case management software
    Logo of Royal borough of greenwich a user of Iken’s legal case management software
    Logo of Reading borough council a user of Iken’s legal case management software
    Logo of Rotherham metropolitan borough council a user of Iken’s legal case management software
    Logo of Kensington and chelsea borough council a user of Iken’s legal case management software
    Logo of Rushcliffe borough council a user of Iken’s legal case management software
    Logo of south oxforhsire district council a user of Iken’s legal case management software
    Logo of Southampton city council a user of Iken’s legal case management software
    Logo of staffordshire county council a user of Iken’s legal case management software
    Logo of suffolk county council a user of Iken’s legal case management software
    Logo of surrey heath borough council a user of Iken’s legal case management software
    Logo of thurrock a user of Iken’s legal case management software
    Logo of vale of white horse district council a user of Iken’s legal case management software
    Logo of warwickshire police a user of Iken’s legal case management software
    Logo of west oxfordshire district council a user of Iken’s legal case management software
    Logo of west yorkshire combined authority a user of Iken’s legal case management software
    Logo of West Northamptonshire council a user of Iken’s legal case management software
    Logo of wiltshire council a user of Iken’s legal case management software
Trusted by Local Authorities, Legal Teams & Public Sector Organisations
  • Logo of Ageas a user of Iken’s legal case management software
    Logo of Allianz  a user of Iken’s legal case management software
    Logo of Ashford Borough Council  a user of Iken’s legal case management software
    Logo of Barnsley Borough Council a user of Iken’s legal case management software
    Logo of BANES  a user of Iken’s legal case management software
    Logo of BPIF a user of Iken’s legal case management software
    Logo of Bromley London Council a user of Iken’s legal case management software
    Logo of Canal and River trust a user of Iken’s legal case management software
    Logo of Canterbury City Council a user of Iken’s legal case management software
    Logo of Cardiff City Council a user of Iken’s legal case management software
    Logo of Charwood a user of Iken’s legal case management software
    Logo of Chelsmford City COuncil a user of Iken’s legal case management software
    Logo of City of Westminster a user of Iken’s legal case management software
    Logo of Costwold district council a user of Iken’s legal case management software
    Log of Dyred powys police a user of Iken’s legal case management software
    Logo of eastlaw a user of Iken’s legal case management software
    Logo of Folkesone and hythe district council a user of Iken’s legal case management software
    Logo of forest of dean district council a user of Iken’s legal case management software
    Logo of greater manachester police a user of Iken’s legal case management software
    Logo of herefordshire council a user of Iken’s legal case management software
    Logo of hertfordshire council a user of Iken’s legal case management software
    Logo of hillingdon council a user of Iken’s legal case management software
    Logo of isle of wight council a user of Iken’s legal case management software
    Logo of lancashire constabulary a user of Iken’s legal case management software
    Logo of enfield council a user of Iken’s legal case management software
    Logo of lincolnshire county council a user of Iken’s legal case management software
    Logo of loughborough university a user of Iken’s legal case management software
    Logo of milton keynes city council a user of Iken’s legal case management software
    Logo of north lincolnshire council a user of Iken’s legal case management software
    Logo of North west leicestershire district council a user of Iken’s legal case management software
    Logo of Royal borough of greenwich a user of Iken’s legal case management software
    Logo of Reading borough council a user of Iken’s legal case management software
    Logo of Rotherham metropolitan borough council a user of Iken’s legal case management software
    Logo of Kensington and chelsea borough council a user of Iken’s legal case management software
    Logo of Rushcliffe borough council a user of Iken’s legal case management software
    Logo of south oxforhsire district council a user of Iken’s legal case management software
    Logo of Southampton city council a user of Iken’s legal case management software
    Logo of staffordshire county council a user of Iken’s legal case management software
    Logo of suffolk county council a user of Iken’s legal case management software
    Logo of surrey heath borough council a user of Iken’s legal case management software
    Logo of thurrock a user of Iken’s legal case management software
    Logo of vale of white horse district council a user of Iken’s legal case management software
    Logo of warwickshire police a user of Iken’s legal case management software
    Logo of west oxfordshire district council a user of Iken’s legal case management software
    Logo of west yorkshire combined authority a user of Iken’s legal case management software
    Logo of West Northamptonshire council a user of Iken’s legal case management software
    Logo of wiltshire council a user of Iken’s legal case management software
Trusted by Local Authorities, Legal Teams & Public Sector Organisations
  • Logo of Ageas a user of Iken’s legal case management software
    Logo of Allianz  a user of Iken’s legal case management software
    Logo of Ashford Borough Council  a user of Iken’s legal case management software
    Logo of Barnsley Borough Council a user of Iken’s legal case management software
    Logo of BANES  a user of Iken’s legal case management software
    Logo of BPIF a user of Iken’s legal case management software
    Logo of Bromley London Council a user of Iken’s legal case management software
    Logo of Canal and River trust a user of Iken’s legal case management software
    Logo of Canterbury City Council a user of Iken’s legal case management software
    Logo of Cardiff City Council a user of Iken’s legal case management software
    Logo of Charwood a user of Iken’s legal case management software
    Logo of Chelsmford City COuncil a user of Iken’s legal case management software
    Logo of City of Westminster a user of Iken’s legal case management software
    Logo of Costwold district council a user of Iken’s legal case management software
    Log of Dyred powys police a user of Iken’s legal case management software
    Logo of eastlaw a user of Iken’s legal case management software
    Logo of Folkesone and hythe district council a user of Iken’s legal case management software
    Logo of forest of dean district council a user of Iken’s legal case management software
    Logo of greater manachester police a user of Iken’s legal case management software
    Logo of herefordshire council a user of Iken’s legal case management software
    Logo of hertfordshire council a user of Iken’s legal case management software
    Logo of hillingdon council a user of Iken’s legal case management software
    Logo of isle of wight council a user of Iken’s legal case management software
    Logo of lancashire constabulary a user of Iken’s legal case management software
    Logo of enfield council a user of Iken’s legal case management software
    Logo of lincolnshire county council a user of Iken’s legal case management software
    Logo of loughborough university a user of Iken’s legal case management software
    Logo of milton keynes city council a user of Iken’s legal case management software
    Logo of north lincolnshire council a user of Iken’s legal case management software
    Logo of North west leicestershire district council a user of Iken’s legal case management software
    Logo of Royal borough of greenwich a user of Iken’s legal case management software
    Logo of Reading borough council a user of Iken’s legal case management software
    Logo of Rotherham metropolitan borough council a user of Iken’s legal case management software
    Logo of Kensington and chelsea borough council a user of Iken’s legal case management software
    Logo of Rushcliffe borough council a user of Iken’s legal case management software
    Logo of south oxforhsire district council a user of Iken’s legal case management software
    Logo of Southampton city council a user of Iken’s legal case management software
    Logo of staffordshire county council a user of Iken’s legal case management software
    Logo of suffolk county council a user of Iken’s legal case management software
    Logo of surrey heath borough council a user of Iken’s legal case management software
    Logo of thurrock a user of Iken’s legal case management software
    Logo of vale of white horse district council a user of Iken’s legal case management software
    Logo of warwickshire police a user of Iken’s legal case management software
    Logo of west oxfordshire district council a user of Iken’s legal case management software
    Logo of west yorkshire combined authority a user of Iken’s legal case management software
    Logo of West Northamptonshire council a user of Iken’s legal case management software
    Logo of wiltshire council a user of Iken’s legal case management software

Boost Productivity with Customisable Automated Workflows

Boost Productivity with Customisable Automated Workflows

Automate Your Processes and
Improve Efficiency

Automate Your Processes and
Improve Efficiency

Organisations often face delays and inefficiencies due to manual processes in case management and document handling. Iken’s workflow automation tools remove these inefficiencies by automating routine tasks, such as document approvals, case updates, and escalations, freeing up teams to focus on higher-value work.

Organisations often face delays and inefficiencies due to manual processes in case management and document handling. Iken’s workflow automation tools remove these inefficiencies by automating routine tasks, such as document approvals, case updates, and escalations, freeing up teams to focus on higher-value work.

Manual, Time-Consuming Processes

Automate Repetitive Tasks

Organisations lose valuable time and resources by relying on manual processes for case management and document handling. Iken’s workflow automation removes these inefficiencies by automating routine tasks.

Automates document routing and approvals, ensuring that processes move forward without delays.

Automatically escalates cases when deadlines are missed or tasks are not completed, ensuring timely case resolution.

Workflow feature screenshot within Iken's Legal Case Management Software
Workflow feature screenshot within Iken's Legal Case Management Software
Workflow feature screenshot within Iken's Legal Case Management Software
Alerts feature screenshot within Iken's Legal Case Management Software
Alerts feature screenshot within Iken's Legal Case Management Software
Alerts feature screenshot within Iken's Legal Case Management Software

Missed Deadlines and Task Escalations

Automated Case Updates and Notifications

Missing deadlines or forgetting to escalate cases can lead to inefficiencies and delays in case resolution. Iken addresses this by automating reminders and task escalations.

Sends automatic notifications to relevant team members when a task needs attention or is approaching a deadline.

Automatically escalates cases when issues are unresolved, ensuring that nothing falls through the cracks.

Lack of Visibility in Task Progress

Real-Time Task Tracking and Reporting

Organisations often struggle to track the progress of ongoing cases and tasks, leading to bottlenecks and delays. Iken provides real-time tracking and reporting, ensuring full visibility into the status of tasks.

Provides dashboards and reporting tools that allow team members to monitor the status of cases and tasks in real time.

Tracks task progress, allowing managers to reallocate resources as needed to keep cases on track.

Reporting Dashboard feature screenshot within Iken's Legal Case Management Software
Reporting Dashboard feature screenshot within Iken's Legal Case Management Software
Reporting Dashboard feature screenshot within Iken's Legal Case Management Software

Stay informed with the latest insights, updates, and resources

Stay informed with the latest insights, updates, and resources

Stay informed with the latest insights, updates, and resources

Benefits Iken Offers

Workflow feature icon in Iken Case Management Software for Legal and Public Sector Teams

Increased Productivity Through Automation

Automating routine tasks such as document routing, case updates, and approvals allows teams to focus on higher-value activities, improving overall productivity.

Workflow feature icon in Iken Case Management Software for Legal and Public Sector Teams

Increased Productivity Through Automation

Automating routine tasks such as document routing, case updates, and approvals allows teams to focus on higher-value activities, improving overall productivity.

Workflow feature icon in Iken Case Management Software for Legal and Public Sector Teams

Increased Productivity Through Automation

Automating routine tasks such as document routing, case updates, and approvals allows teams to focus on higher-value activities, improving overall productivity.

Risk Management feature icon in Iken Case Management Software for Legal and Public Sector Teams

Reduced Errors

Automating manual processes reduces the risk of human error, ensuring that tasks are completed accurately and on time.

Risk Management feature icon in Iken Case Management Software for Legal and Public Sector Teams

Reduced Errors

Automating manual processes reduces the risk of human error, ensuring that tasks are completed accurately and on time.

Risk Management feature icon in Iken Case Management Software for Legal and Public Sector Teams

Reduced Errors

Automating manual processes reduces the risk of human error, ensuring that tasks are completed accurately and on time.

Tasking feature icon in Iken Case Management Software for Legal and Public Sector Teams

Better Task and Deadline Management

Iken’s automated notifications and task escalation features ensure that deadlines are met and tasks are completed, reducing delays and inefficiencies.

Tasking feature icon in Iken Case Management Software for Legal and Public Sector Teams

Better Task and Deadline Management

Iken’s automated notifications and task escalation features ensure that deadlines are met and tasks are completed, reducing delays and inefficiencies.

Tasking feature icon in Iken Case Management Software for Legal and Public Sector Teams

Better Task and Deadline Management

Iken’s automated notifications and task escalation features ensure that deadlines are met and tasks are completed, reducing delays and inefficiencies.

Monitoring and reporting feature icon in Iken Case Management Software for Legal and Public Sector Teams

Improved Visibility and Control

With Iken’s real-time tracking and reporting tools, organisations have full visibility into the status of tasks and cases, enabling better decision-making and resource allocation.

Monitoring and reporting feature icon in Iken Case Management Software for Legal and Public Sector Teams

Improved Visibility and Control

With Iken’s real-time tracking and reporting tools, organisations have full visibility into the status of tasks and cases, enabling better decision-making and resource allocation.

Monitoring and reporting feature icon in Iken Case Management Software for Legal and Public Sector Teams

Improved Visibility and Control

With Iken’s real-time tracking and reporting tools, organisations have full visibility into the status of tasks and cases, enabling better decision-making and resource allocation.

Workflow feature icon in Iken Case Management Software for Legal and Public Sector Teams

Customisable Workflows

Iken’s workflows can be fully customised to fit the unique processes of any organisation, ensuring that every task follows the correct procedures without the need for manual oversight.

Workflow feature icon in Iken Case Management Software for Legal and Public Sector Teams

Customisable Workflows

Iken’s workflows can be fully customised to fit the unique processes of any organisation, ensuring that every task follows the correct procedures without the need for manual oversight.

Workflow feature icon in Iken Case Management Software for Legal and Public Sector Teams

Customisable Workflows

Iken’s workflows can be fully customised to fit the unique processes of any organisation, ensuring that every task follows the correct procedures without the need for manual oversight.

Iken’s interface Screenshot for cardiff city council case study about moderning legal management
Logo of cardiff city council a user of Iken’s legal case management software

Modernising Legal Management

Cardiff City Council transformed its legal case management using Iken Cloud, leading to improved productivity, higher fee earner engagement, and seamless integration with modern legal tools.

employees
77

client since

2022

sector

Local Government

Iken’s interface Screenshot for cardiff city council case study about moderning legal management
Logo of cardiff city council a user of Iken’s legal case management software

Modernising Legal Management

Cardiff City Council transformed its legal case management using Iken Cloud, leading to improved productivity, higher fee earner engagement, and seamless integration with modern legal tools.

employees
77

client since

2022

sector

Local Government

Iken’s interface Screenshot for cardiff city council case study about moderning legal management
Logo of cardiff city council a user of Iken’s legal case management software

Modernising Legal Management

Cardiff City Council transformed its legal case management using Iken Cloud, leading to improved productivity, higher fee earner engagement, and seamless integration with modern legal tools.

employees
77

client since

2022

sector

Local Government

© 2025 Iken Buisness Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041

© 2025 Iken Buisness Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041

© 2025 Iken Buisness Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041