Configurable Workflows
Configurable Workflows
Streamline Processes & Enhance Productivity
Streamline Processes & Enhance Productivity
Iken’s Configurable Workflows enable teams to automate routine tasks, standardise procedures, and adapt swiftly to changes, ensuring efficient case and matter management.
Iken’s Configurable Workflows enable teams to automate routine tasks, standardise procedures, and adapt swiftly to changes, ensuring efficient case and matter management.
Trusted by Local Authorities, Legal Teams & Public Sector Organisations
Trusted by Local Authorities, Legal Teams & Public Sector Organisations
Trusted by Local Authorities, Legal Teams & Public Sector Organisations
Benefits of Implementing
Configurable Workflows
Process Standardisation and Compliance
Establish consistent procedures across the team, reducing errors and ensuring alignment with organisational standards.
Process Standardisation and Compliance
Establish consistent procedures across the team, reducing errors and ensuring alignment with organisational standards.
Process Standardisation and Compliance
Establish consistent procedures across the team, reducing errors and ensuring alignment with organisational standards.
Enhanced Productivity and Collaboration
Automate repetitive tasks and assign clear responsibilities, allowing team members to focus on strategic work and work cohesively.
Enhanced Productivity and Collaboration
Automate repetitive tasks and assign clear responsibilities, allowing team members to focus on strategic work and work cohesively.
Enhanced Productivity and Collaboration
Automate repetitive tasks and assign clear responsibilities, allowing team members to focus on strategic work and work cohesively.
Self-Configurable Workflows
Tailor workflows to your organisation’s needs and adapt as they evolve. Gain actionable insights with detailed reporting to monitor progress and drive informed decisions.
Self-Configurable Workflows
Tailor workflows to your organisation’s needs and adapt as they evolve. Gain actionable insights with detailed reporting to monitor progress and drive informed decisions.
Self-Configurable Workflows
Tailor workflows to your organisation’s needs and adapt as they evolve. Gain actionable insights with detailed reporting to monitor progress and drive informed decisions.
How Can Iken’s Configurable Workflows Work for You?
Automated Folder Creation
Automatically generate standard folder structures for every case, saving time and ensuring consistent document organisation across your team.
Alerts

Automated Folder Creation
Automatically generate standard folder structures for every case, saving time and ensuring consistent document organisation across your team.
Alerts
Automated Folder Creation
Automatically generate standard folder structures for every case, saving time and ensuring consistent document organisation across your team.
Alerts
What Configurable Workflows Can Do for Your Team
Automate Routine Tasks and Improve Efficiency: Save time by automating actions such as populating documents with case information or assigning tasks based on workflow triggers, reducing manual effort and improving productivity.
Ensure Consistency and Simplify Onboarding: Maintain uniform processes and ensure all team members follow best practices with clear, step-by-step workflows, accelerating onboarding for new staff.
Enhance Transparency and Accountability: Provide visibility into task assignments, deadlines, and SLA timescales, ensuring accountability and clear communication across your team.


Overview of Features
User-Friendly Workflow Designer
Create and modify workflows with an intuitive drag-and-drop interface, making it easy to customise processes for team needs.
User-Friendly Workflow Designer
Create and modify workflows with an intuitive drag-and-drop interface, making it easy to customise processes for team needs.
User-Friendly Workflow Designer
Create and modify workflows with an intuitive drag-and-drop interface, making it easy to customise processes for team needs.
Automation Capabilities
Configure triggers for routine tasks, SLA tracking, notifications, and document generation, reducing manual work and enhancing accountability and productivity.
Automation Capabilities
Configure triggers for routine tasks, SLA tracking, notifications, and document generation, reducing manual work and enhancing accountability and productivity.
Automation Capabilities
Configure triggers for routine tasks, SLA tracking, notifications, and document generation, reducing manual work and enhancing accountability and productivity.
Real-Time Monitoring
Track the progress of your workflows, identifying delays or issues to enable proactive management and keep cases on track.
Real-Time Monitoring
Track the progress of your workflows, identifying delays or issues to enable proactive management and keep cases on track.
Real-Time Monitoring
Track the progress of your workflows, identifying delays or issues to enable proactive management and keep cases on track.
Detailed Reporting Tools
Generate reports on workflow performance, task completion times, and resource utilisation, supporting data-driven decisions and productivity tracking.
Detailed Reporting Tools
Generate reports on workflow performance, task completion times, and resource utilisation, supporting data-driven decisions and productivity tracking.
Detailed Reporting Tools
Generate reports on workflow performance, task completion times, and resource utilisation, supporting data-driven decisions and productivity tracking.
Integration with Case Management
Seamlessly link workflows with case and matter management systems for a cohesive operational environment, keeping all case information connected.
Integration with Case Management
Seamlessly link workflows with case and matter management systems for a cohesive operational environment, keeping all case information connected.
Integration with Case Management
Seamlessly link workflows with case and matter management systems for a cohesive operational environment, keeping all case information connected.
Customisable Alerts and Reminders
Configure tailored alerts and reminders for key case information and deadlines, ensuring critical tasks are completed on time.
Customisable Alerts and Reminders
Configure tailored alerts and reminders for key case information and deadlines, ensuring critical tasks are completed on time.
Customisable Alerts and Reminders
Configure tailored alerts and reminders for key case information and deadlines, ensuring critical tasks are completed on time.

Iken's Solution to
Task Management and Process Optimisation
Iken streamlines routine tasks by automating workflows, allowing teams to focus on higher-value activities while reducing errors and delays.

Iken's Solution to
Task Management and Process Optimisation
Iken streamlines routine tasks by automating workflows, allowing teams to focus on higher-value activities while reducing errors and delays.

Iken's Solution to
Task Management and Process Optimisation
Iken streamlines routine tasks by automating workflows, allowing teams to focus on higher-value activities while reducing errors and delays.